The last day of operation for Hertfordshire and West Essex ICB was 31 March 2026. The information on this website has not been updated since 31 March 2026. The legacy policies, prescribing recommendations and pathways can be accessed on this website. Find out more

RAG rating
n/a
Document type
Clinical pathways
Place
East and North Hertfordshire
Output type
Clinical Pathways
Pathway
Otitis Externa

Otitis Externa

Suspicion of necrotising otitis externa- emergency referral for admission:

  • Otalgia and headache more severe than clinical signs would suggest;
  • Refractory otitis externa with temperature over 39ÂșC;
  • Severe nocturnal otalgia;
  • Purulent otorrhoea;
  • Presence of pseudomonas;
  • Granulation tissue or exposed bone in the ear canal;
  • Cranial nerve involvement e.g. facial nerve palsy.

High risk population groups include: elderly, patients with diabetes and immunocompromised patients.

Other Red Flags indicating emergency referral:

  • Cellulitis spreading the face;
  • Significant progression of otitis externa;
  • Mastoiditis;
  • Perichondritis.

Routine ENT referral:

  • 3 x episodes in 6 months or 4 episodes in 12 months;
  • Large or recurrent perforation;
  • Protracted symptoms resistant to topical therapy;
  • Suspected cholesteatoma;
  • Chronic on-going infections interfering with hearing aid use.

Include in the referral:

  • History of symptoms and associated symptoms;
  • Examination of ear;
  • Treatments tried duration, response and side-effects.

For urgent ENT referral or acute ENT clinic at Lister, contact on-call ENT SHO    

For Outpatient appointments: please use choose and book system/e-referral

Treatment options:

  • Oral analgesia for pain
  • Topical agents
  • Oral agents (oral antibiotics rarely indicated)
  • Consider cleaning ear canal

When referring for suspected chronic suppurative otitis media:

  • Do not swab the ear (the usefulness of this is uncertain) or initiate treatment.
  • Explain that a specialist will clean the ear, give antibiotics, and advise keeping the ear dry (for example swimming precautions).
  • Explain that any hearing loss will usually return when the perforation heals, but a hearing test may be done in secondary care.

In cases of otitis externa:

  • Cleanse the ear canal with gentle syringing/irrigation (if no appropriate provisions in primary care setting please refer via hospital switchboard ENT SHO for acute ENT clinic)
  • Consider topical antibiotics and steroid drops
  • Advise not to poke ear or let shampoo/soap into ear
  • Screen for diabetes in at-risk group associated with otitis externa

For further information, see Priorities Forum statement Grommet insertion in adults

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